F.A.Q.s  |  Call 516-663-3511

Frequently Asked Questions

General Questions

What is endocrinology?

Endocrinology is a medical specialty that deals with the diagnosis, treatment and care of the endocrine system. The endocrine system is comprised of a complex group of glands that include the thyroid, parathyroid, adrenal glands, ovaries, testes, pancreas and hypothalamus. These glands produce hormones that control specific processes within the body including metabolism, reproduction, development and growth.

Practical Questions

How do I make an appointment?

Please call 516-663-3511. We look forward to speaking with you.

What are your appointment hours?

Our office is open from 8:30 a.m. to 5:00 p.m. Monday and Friday. 8:30 am to 6:30 pm on Tuesday, Wednesday, Thursday.

Where are you located?

101 Mineola Blvd
2nd Floor
Mineola, NY 11501

The parking entrance is off Third Avenue (corner of Second Street and Third Avenue). The parking area is located under the building.

Preparing for your first appointment

Please bring your insurance card and your most recent lab results to your appointment. Please bring an updated list of medications and supplements or the actual prescription/supplement bottles along with you.

If you have diabetes, please bring your blood glucose meter and blood glucose records.

If your insurance plan requires a referral please be sure your Primary Care Physician has provided one.

Write down any questions you may think of before your first visit. Bring these with you.

Arrange for a friend or family member to come with you. You will receive a lot of information at your first visit. It is helpful to have someone else with you to listen and take notes.

Please be prepared to pay your co-payment at the time of service.

Do I need to fill out any forms?

Please allow extra time at your first visit to complete forms.

What if I need to reach a doctor after hours?

Call the office at 516-663-3511 and press 1 to be connected to our after-hours service. Our service will page the doctor on call.

Please call the office during business hours for routine matters such as prescription refills and lab results.

Will my insurance plan pay for services?

Please contact your insurance provider to determine if services are covered.

What role will my primary care physician play in my treatment?

The specialists at NYU Langone Diabetes and Endocrinology Associates-Mineola will keep in touch with your doctor through written letters and telephone conversations when necessary.

What is your HIPPA Privacy Policy?

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